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Getting Started

SNcode is a native macOS app that connects your Mac directly to ServiceNow, with an AI that understands the platform. This guide takes you from download to your first reviewed script.

Requirements

  • macOS (Apple Silicon or Intel) — Windows is on the waitlist
  • A Google, Microsoft account or email for sign-up
  • A ServiceNow instance you have credentials for (developer, sub-prod, or prod)

Install and sign in

  1. 1

    Download and open SNcode

    Grab the latest build for Mac, drag it to Applications, and launch it.
  2. 2

    Sign up with Google, Microsoft or email

    We receive only your email, name, and avatar during IDP sign-up.
  3. 3

    Connect your first instance

    Add a ServiceNow instance URL and API credentials. These are stored locally on your Mac and never sent to our servers.
  4. 4

    Send your first message

    Ask SNcode to write a Business Rule, query a table, or transform a file. It generates the code and explains every decision.

What happens to your data

SNcode is local-first. Your instance credentials, chat history, and attached files stay on your device. Only your message content is sent — directly from your Mac to the Anthropic Claude API — to generate a response; it is never routed through or stored on our servers.

Next

You're signed in. Next, wire SNcode up to a real ServiceNow instance so it can read tables and run the scripts it writes.